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Frequently Asked Questions

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

Yes, you can book our villas instantly through our website. Once you find the property you like, you can check availability, choose your dates, and complete the booking process seamlessly online.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are secured to ensure your personal information is protected.

To edit or remove a payment method, log in to your account on our website. Navigate to the ‘Payment Methods’ section in your account settings, where you can update or delete your existing payment information.

The booking process is designed to be quick and easy. It typically takes just a few minutes to complete your booking once you’ve selected your desired property and dates.

To cancel a booking, log in to your account and go to the ‘My Bookings’ section. Select the booking you wish to cancel and follow the prompts. Please review our cancellation policy for any applicable fees or restrictions.

You can contact us via email at steve@villasnizuc.com or by phone at +1 678 458 3042. Our customer service team is available 24/7 to assist you with any questions or concerns.

Yes, we offer pick-up and drop-off services for our guests. Please inform us of your transportation needs during the booking process or contact our customer service team to arrange these services.

Great service. Exceptional rentals. Professional support.